https://www.ravenbaker.com/kpissfm daily 0.75 2025-05-06 https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1625064652019-QWZ1K8UQ86S2X1VOXHKA/Schedule+-+Day+of+the+Week+Hero+1440+X+900.png https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1625073517657-KSSVIEK4PHZ9XXBIVLUM/KPISS+Word+Cloud.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626107845556-2H0W8JYJSOVSEZ3BQYMV/Site+Skin+-+1440+X+1081.png https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626358991093-3TJ0SV44LO5NQ30DEROQ/OG+KPISS+Homepage.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1625075275161-NJ1HZQYI9RCNWAOSAHVO/Guides.png https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1625070330564-QWGEDDCJNERHJPQO36NK/Group+20.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626359741524-HTXQBNHHC8GUTYMJIW9W/Mood+Board.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626361109124-IGCFRJF8QI56MXEJMWU1/Show+Page.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626360795791-UHXGR417P9ZUV7CX8K5T/Home+Page+-+1440+X+1081.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626361400536-GOYYUI3PBH5MBEJVKVR4/Episode+Page+-+Image+50%25+size+of+upload+size.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626365622102-BC5H02TR54AYVTM58N9L/Feedback.jpg https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626361859267-Y416KGXL2PXLJCEV3B04/2+Columns+1440+screen.jpg https://www.ravenbaker.com/feedbackloops daily 0.75 2025-05-06 https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626719247441-BTMTQQGCX7N0ANS4LVZ5/Creative+Feedback+Findings.jpg Feedback Loops - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626719869883-1WYYVRHRVKHIKSY04NY8/Creative+Feedback+-+Feedback+Affinity+Map.jpg Feedback Loops - Make it stand out Affinity map from the six user interviews https://www.ravenbaker.com/resilientdating daily 0.75 2025-05-06 https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/d08456a3-d398-4251-b68a-5d2005577570/Dating+Header.jpg Resilient Dating (Copy) https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626217347655-B7FRV4BWDPCPJ15J0MLN/Ghost+Reporting+User+Flow.jpg Resilient Dating (Copy) - Make it stand out Although I shifted my focus from inhibiting ghosting, I initially mapped out a feature to report that a user had ghosted. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626290543207-XW1SBQC8UQL2ZLBZZHDP/ghost+dance.gif Resilient Dating (Copy) At the start of the course, we were asked to choose a problem space that didn’t affect us personally. I immediately thought of a recent conversation with a friend. She was a frustrated single who struggled to meet potential romantic partners “in real life” in her mid-sized Northeast city. However, she had heard so many horror stories about ghosting that she was too spooked to try online dating. I realized I had found my problem. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626292995623-I7S4CL6TAMR5FLLATZ9H/Resilient+Dating+UX+Preso.jpg Resilient Dating (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626285670663-ZW1MORT10FGX2R05HS40/HingeDesignedtobeDeleted.jpeg Resilient Dating (Copy) The interesting thing about most dating apps is that attrition is required for success. In theory, dating apps want users to get into relationships and stop using their service. They are marketing their own obsolescence. After all, Hinge’s slogan is “Designed to be Deleted.” https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626198006940-W88RWNNOUTH4ZFBRQJL4/PromptsMockUp.png Resilient Dating (Copy) - Switching Focus Based on the user interviews and chat with Steve Dean, I changed my problem space from inhibiting ghosting to helping new users navigate rejection. This includes resilience to being rejected as well as rejecting others with respect and kindness. While the newer dating app users I interviewed experienced more self-critical thoughts after an ambiguous rejection than the long-term users, both groups appreciated an empathetic rejection. One long-term user told me she was so impressed with a kind and thoughtful rejection message she had received from one of her dates, she saved the text and used it repeatedly when she was rejecting others. Inspired by empathetic rejections shared by long-term dating app users, I created prompts that users could copy or modify when telling someone they were no longer interested. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626314554786-DC49P7A09N4SVD7NLOTH/Dating+Situation+Quiz+Wireframe.jpg Resilient Dating (Copy) - Make it stand out An early wireframe of the assessment quiz included in the high-fidelity prototype, created in Miro. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626284795450-INN8QTDPGIPWJS93MTPP/Conversation.jpg Resilient Dating (Copy) - So, what is ghosting? Ask ten different people what ghosting is and you’ll get ten different answers. Trust me, I did! For this project, I conducted nine in-depth interviews with dating app users ranging in age from mid-20s to 50s. I also had an illuminating conversation with relationship coach and dating app consultant Steve Dean. I learned that people need to emotionally invest in an interaction before they will label a sudden silence ‘ghosting’. A conversation might end abruptly, but if you’re not invested then it just doesn’t feel like ghosting. It might even be a relief (a.k.a. mutual ghosting). When creating an affinity map, I realized the factor that most correlated with how users experience ghosting was the length of time they had used dating apps. Short-term users (3 years or less) described investing early on, even before meeting in person. Long-term users (7+ years) described investing much later in the process, usually after multiple dates. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626217395157-U99LSOJQKZ06ZYNCARFG/Yasmin+User+Persona.png Resilient Dating (Copy) - Make it stand out Yasmin is one of three personas created from user interviews. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626290333121-T4RAMAIOIM5Z332B5PDF/Untitled+presentation.jpg Resilient Dating (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626217693879-VZJA5FW72HIQ3H2JMS37/_Dating_Phenomenon_Decision_Flow.jpg Resilient Dating (Copy) - Decisions, Decisions… I used Miro to create a user flow that became the basis of the interactive quiz in my final prototype. By answering a series of questions, users can determine which ambiguous dating phenomena they are encountering and how to respond. It was also a fun way to define some modern dating slang like orbiting and breadcrumbing. https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/1626318826898-8XXGO0D96BPKDXBH43PI/Unmoderated+User+Test+Results.png Resilient Dating (Copy) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.ravenbaker.com/gallery-3 daily 0.75 2021-10-26 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847726194-1TZHJEI0DM947O6FIHTR/20140301_Trade-151_0124-copy.jpg Gallery 3 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847726004-WE6LJZTHHZ475CE1AQSP/Large+JPG-20140228_Trade+151_0046.jpg Gallery 3 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847725841-A9A3AQOB2QAIDWNNQQTC/Large+JPG-Aro+Ha_0428.jpg Gallery 3 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847725661-X4K10I0WMZEH1JYVI3YV/Large+JPG-Aro+Ha_0010.jpg Gallery 3 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847725418-1ZN4PKVDRTX7YKUEA4J4/Large+JPG-Aro+Ha_0393.jpg Gallery 3 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847725136-NPMKKZVTXA71C9ETB0LS/Large+JPG-Aro+Ha_0380.jpg Gallery 3 https://www.ravenbaker.com/home daily 1.0 2025-05-06 https://images.squarespace-cdn.com/content/v1/602c20f27986ff743db756bd/fea7a0ef-47a4-4568-a61c-e9df8aad616a/Resilient+Dating+Image.png Home https://www.ravenbaker.com/hounds-of-love daily 0.75 2025-05-06 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847331546-NBMOOBORXBR1I52QDOEM/20140301_Trade-151_0124-copy.jpg Hounds of Love https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847332082-XD1KMA4EER5NVQWQZJ4O/20140301_Trade-151_0124-copy.jpg Hounds of Love https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847330913-1F0BEVH4E8EWIS3SJYLB/20140301_Trade-151_0124-copy.jpg Hounds of Love https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847330272-BEQUDHMNDH37S90TSA0T/20140301_Trade-151_0124-copy.jpg Hounds of Love https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847329019-GP1Z6VXLF9U75MC4JIO0/20140301_Trade-151_0124-copy.jpg Hounds of Love https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847328311-R7PAZDQTBOBSEOWC9YQ3/20140301_Trade-151_0124-copy.jpg Hounds of Love https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847327684-2C1WKZU35SCT0ZV1OJOX/20140301_Trade-151_0124-copy.jpg Hounds of Love